Frequently Asked Questions

3–8 business days (on average). 

👉 Please note: Most of our products are delivered within 3–5 business days. However, we list a wider range (3–8 business days) to account for a few items that may take slightly longer.

⚠️ Note: Certain items, such as power banks, may take slightly longer to arrive, typically 9–16 business days. This extended timeframe will be clearly indicated on the product page and during checkout.

Each product has its own delivery timeframe. Please make sure to check the delivery details listed on the checkout page for each item.

We work with international suppliers.

No. For customers in the UK, the price you see is the price you pay, there are no unexpected customs or VAT charges at delivery.

Yes! We’ll email you a tracking number once your order is shipped.

Yes, as long as your order hasn’t been shipped yet. Contact us immediately at contact@sngadgets.co.uk. 

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please note: We do not cover return shipping costs unless the item is faulty or damaged.

You can always contact us for any return question at contact@sngadgets.co.uk. 

You can reach our customer support team through several convenient ways:

Email: Send us your queries at contact@sngadgets.co.uk and we’ll respond as quickly as possible.

Social Media: Message us on our Facebook, Instagram, or Tiktok pages for quick assistance.

Live Chat: Use the chat feature on our website for instant help during business hours.

We’re here to help and ensure you have the best experience with us!